To request a custom jewellery piece, share a clear photo or design reference via the WhatsApp link provided, along with desired modifications. Designs can also be emailed. Our artisans will craft a personalized piece based on the shared concept.

Note: All customized orders are prepaid only. Cash on Delivery (COD) is not available for bespoke creations.

Orders are typically delivered within 3 to 12 business days, depending on the destination pin code and logistics service availability.

All items are securely packed in elegant, branded Khushron Jewels packaging, offering both protection and a luxurious unboxing experience.

Every product is made with genuine materials. Certification or hallmarking is included where applicable to ensure quality and authenticity.

Currently, orders are shipped only within India. International shipping is not available at this time.

Ongoing offers include:

• Flat 10% off with code KR10
• 12% off for first-time buyers: FirstBuy
• 12% off on orders above ₹12,000 under the SilverBonus Offer
  
  Note: Only one offer can be applied per order. Multiple offers cannot be combined.

All major payment methods are accepted, including UPI, net banking, credit cards, debit cards, and wallet payments. Both prepaid and Cash on Delivery (COD) options are available across India for convenience and flexibility.

An order confirmation email is automatically sent to the registered email address after a successful purchase. This email includes the order summary and serves as confirmation that the order has been placed.

No hidden charges apply. All listed prices are inclusive of taxes, and the final amount shown at checkout is the total payable.